Privacy policy

Last Updated: 22/11/2025

At MUMU CAFÉ SDN BHD (1529842-V), we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how it is used, and your rights regarding that information when you visit or make a purchase from mumucafe.com (referred to the ‘Site’)

1.1 Information We Collect

Information You Provide

We collect personal information when you:

  • Place an online order
  • Make a payment
  • Create an account (if applicable)
  • Fill in forms
  • Contact us by email, phone, or through the website

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details
  • Payment information (processed securely by third-party providers; we do not store card numbers)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Device type and browser
  • Pages viewed
  • Cookies and tracking data

These are used to improve website performance and customer experience.

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

1.2 How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates
  • Respond to inquiries
  • Improve our website and services
  • Prevent fraud and maintain security
  • Send marketing emails only if you opt in

We DO NOT sell or rent your personal information to any third party.

1.3 Sharing Your Information

We may share your information with:

  • Payment processors
  • Delivery or courier partners
  • Website hosting and analytics providers
  • Government authorities if required by law

All third parties are required to protect your information.

1.4 Data Security

We take reasonable measures to secure your data. However, no digital system is 100% secure, and we cannot guarantee absolute protection.

1.5 Your Rights

You may request to:

  • Access your personal data
  • Correct your information
  • Request deletion (unless required for order or legal records). Please contact us through the contact information provided.
  • Opt out of marketing emails at any time

Contact us at mumucafe3@gmail.com to make any requests.

1.6 Children’s Privacy

Our website is not intended for anyone under 13 years of age. We do not knowingly collect information from minors.

1.7 Updates to This Policy

This Privacy Policy may be updated occasionally, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes take effect immediately upon posting.

Contact Us

If you have questions about any part of this policy, contact us:

  • Email: mumucafe3@gmail.com
  • Phone: 0125007804
  • Address: 02-1, Pangsapuri Azalea, Persiaran Bukit Sungai Long 1 Bukit Sungai Long Kajang, 43000 Selangor